Terms & Conditions

Delivery

We send all our packages 100% free of shipping with GLS. You can choose any shipping address you want . When we receive your order we strive to ship within the first 24 hours of the next coming week day. Then it takes GLS 1-2 days to deliver on your chosen address. Delays during holidays/bank holidays may occur.

Returns

You have 14 days to regret your purchase from the day of arrival or the day reported to arrive. Return the product to us in the same condition and quantity (with hangtags etc.) as you received it. Fill out the return form with the correct return code and send us the item within 14 days of arrival. As soon as we receive your return, the amount will be refunded to your account. You also have the option to cancel the order by refusing to receive the goods. If you do this, the item is returned to us. All freight costs for returned items are at the customers expense.

All parcels remain the responsibility of the customer until it is received at our returns address stated below.

Note: We can only handle returned products that you have purchased through CleanCutCopenhagen.com. Remember to save the tracking number. You are responsible for the product until it arrives at our warehouse. Send the returned goods to:

Address:

Textile Logistics
Thrigesvej 27
7430 Ikast
Denmark

att: Fat Moose

Warranty

There's always a 2 year warranty on products bought from Clean Cut Copenhagen. The warranty doesn't cover damages directly or indirectly occurred as a result of mistreatment.

Personal Data

When you shop at Clean Cut Copenhagen, we ask about your personal data in order to ship our products to you. This data will not to be given to other parties. All data is stored safe and secured in encrypted form for 5 years, after that they will be deleted.

Cookies

Please be aware that you accept our personal data policy and use of cookies when you visit our site. We do not collect data which isn't described in our personal data policy and we do not select data without your acceptance. For example with signing up, buying our products or participate in a survey.